JBJS Return PolicyUpdated 12 minutes ago

Returns & Refunds

At JBJS, we want you to feel confident in your purchase. If something isn’t right, we’ll make it right—quickly and simply.

This policy applies to all JBJS products and subscription-based services.

Subscriptions

All JBJS products are sold as subscription-based services that may include online access, print delivery, or a combination of both.

Cancellations

You may cancel your subscription at any time. For details on subscription terms, including auto-renewal, please refer to our Terms of Use.

Refunds

Refunds are issued to the original payment method.

If you request a refund, our team will review and process it promptly based on the specific circumstances of your request.

Refund requests are generally processed within 30 days of purchase; requests submitted after this period may be considered on a case-by-case basis.

Online Access

Online subscriptions provide immediate access to JBJS content.

If you experience an issue or are not satisfied, contact us and we’ll work with you to resolve it quickly.

Print Issues

If you receive a damaged or incorrect issue, contact us and we’ll replace it or issue a refund at no cost to you.

How to Request a Refund

To request a cancellation or refund:

Our team will handle the rest.

Our Commitment

We aim to keep this process simple and fair. If something doesn’t meet your expectations, we’ll work with you to resolve it quickly.

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