All articles

Cancelling Auto-renewalUpdated a year ago

JBJS subscriptions automatically renew unless cancelled. To cancel your auto-renewal:

  1. In the JBJS store, select "Account Info"
  2. Select "My Account"
  3. Under "My Products", locate your product
  4. In the "Auto-Renewal" column, select "Manage Subscription"
  5. Scroll past the information about "Next Charge Date", "Delivery Schedule", etc.
  6. At the bottom of the page, select "Cancel Auto-Renewal" and follow the prompts
Was this article helpful?
Yes
No